Responsible Gaming at Spinboss
Your wellbeing matters. Spinboss provides tools and resources to help you stay in control and enjoy gaming responsibly.
Player Protection Tools
Spinboss offers a range of self-management features accessible directly from your account settings.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit. Changes to increase limits have a cooling-off period for your protection.
- Daily, weekly, monthly options
- Instant decrease, delayed increase
Loss Limits
Cap the amount you can lose over a set period. Once your limit is reached, you will be unable to place further bets until the period resets.
- Automatic betting pause
- Customizable thresholds
Session Reminders
Receive notifications about how long you have been playing. Stay aware of time spent and take regular breaks.
- Customizable intervals
- Displays session stats
Cooling-Off Period
Take a temporary break from gaming. During this period, you cannot access games but can still withdraw funds and contact support.
- 24 hours to 6 weeks
- Withdrawals still possible
Self-Exclusion
Permanently or temporarily exclude yourself from all Spinboss services. This is the strongest protection tool available.
- 6 months to permanent
- Cannot be reversed early
Activity Statement
Access detailed reports of your gaming activity including deposits, withdrawals, wins, losses, and session durations.
- Downloadable reports
- Full transaction history
Recognizing Problem Gambling
Gambling should remain a form of entertainment. If you recognize any of the following behaviors in yourself or someone you know, it may be time to seek support.
Warning Signs
- Spending more time or money gambling than intended
- Chasing losses with larger bets
- Hiding gambling activity from friends or family
- Borrowing money to fund gambling
Serious Indicators
- Neglecting work, relationships, or responsibilities
- Feeling anxious, depressed, or irritable about gambling
- Unable to stop despite wanting to
- Gambling causing financial hardship
Professional Support Resources
These organizations offer free, confidential support for gambling-related concerns.
Gamblers Anonymous
International
Free peer support meetings worldwide, both in-person and online.
BeGambleAware
UK & International
Free advice, tools, and treatment referrals for problem gambling.
GamCare
UK
Helpline, live chat, and counseling services for gamblers and families.
NCPG
United States
National helpline and state-by-state resources for problem gambling.
Gambling Therapy
International
Free online support and resources in multiple languages.
GamBlock
Software Tool
Blocking software to restrict access to gambling sites on your devices.
How Spinboss Customer Support Can Help
Our trained support team can assist you with responsible gambling concerns. Here is what we can do:
- Help you set up or adjust any limits on your account
- Activate cooling-off periods or self-exclusion immediately upon request
- Provide information on professional support organizations
- Close your account permanently if requested